EDUCATION_____________________________________________________________________________
Master of Business
Administration (MBA) GMAT: 770 (99th percentile) 8/06
Master of Science
in Public Policy and Management (MSPPM)
Bachelor of Arts,
Mathematics and English 5/96
RECENT EXPERIENCE____________________________________________________________________
Information
Technology Manager 3/02-5/04
Blue Ridge Numerics,
an engineering software company Charlottesville, VA
·
Needs Analysis: Observed redundancy and inefficiency in
management of critical customer data, resulting in a formal proposal to CEO and
VP of Marketing to implement a company-wide Customer Relationship Management
system (CRM).
·
Leadership and Teamwork: As project leader, implemented new CRM while
phasing out existing non-interoperable systems and incorporating
recommendations from the administrative, accounting, sales, engineering, and marketing
departments. Scheduled the roll-out over three stages to integrate initial
feedback and ensure full adoption. Preliminary results and feedback were so positive
that a premium feature upgrade was requested and installed.
·
Communication Skills: Presented new technology proposals to senior
management and the sales, engineering, and development teams, evaluating comments
and incorporating needed changes to ensure full acceptance of initiatives.
·
Problem-solving: Identified security and data access
problems. Implemented a backup system
and a Virtual Private Network for remote employees to securely access and share
data. Using open-source software, reduced
setup time by 90%, completely eliminated software costs, and resulted in higher
adoption rates by the sales and development teams.
System
Administrator
1/01-2/02
Tovaris, Inc., an information security company Charlottesville, VA
·
Teamwork: Selected to serve on a panel developing a comprehensive
security policy for the company. In four
meetings the panel performed the analysis, critiqued changes, and produced the
finished policy for immediate company-wide use.
·
Problem-solving: Automated operating system upgrades and
patches to maintain critical security needs while ensuring no developer
downtime. Implemented secured virtual work areas for code security and more
realistic testing environments.
·
Analysis: Researched and wrote a comprehensive Risk Analysis to ensure
Tovaris met needed security standards.
Results of the Risk Analysis were used to enhance company security in
preparation for security standards certification.
Volunteer, Secondary Education 10/99-10/00
·
Teaching Skills: Taught five classes of high school
Mathematics and English to 150+ students.
Appointed as head of the English Department. Created weekly teaching aids to reinforce
basic concepts in addition to normal teaching duties.
·
Communication Skills: Wrote the materials for a “Basic Computing
Skills” class to be taught to unemployed villagers and distributed the class materials
to a
·
Innovation: Developed a “Math Masters” student reward
program and an after-school mentoring program to combat widespread math failure
and apathy. Initial test results showed
dramatic improvement in retention of basic math concepts.
·
Initiative: Created a “Computer Prefect” program to
provide monitoring and student help in the school computer lab while also offering
a positive incentive to struggling students.
The supervisory experience gave students needed confidence and
self-esteem, resulting in improved attendance, study habits, and classroom
behavior.
INTERESTS AND ACTIVITIES_______________________________________________________________
Tepper Activities: Toastmasters Club, Community Outreach, Wine
Club, Social Club, Culture Club, Robber Barons magazine.
International Exposure: Extensive travel to over 30 countries. Several years spent living overseas.
Volunteer:
Numerous community
service activities since 1990, including student tutoring and mentoring through
Computers4Kids.
Other Interests: Myo
Sim Karate (2nd degree black belt), running, hiking, cooking, and international
travel.